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Privacy Policy

At MyDabb, we value your privacy. This page explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

• Personal details such as your name, email address, and mobile number
• Usage information related to how you use our platform
• Device and log information for analytics and performance improvements
• Academic information relevant to your institutional queries
• Communication data between users for support and quality purposes

How We Use Your Data

• To provide and improve our services
• To personalize user experience and customer support
• To send important notifications and updates
• To ensure platform security and prevent abuse
• To analyze usage patterns and improve functionality
• To comply with legal and regulatory requirements

Data Security

We use secure servers and encryption to protect your personal data. Your data is never sold or shared with third parties without your explicit consent. We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure database storage with access controls
• Regular security audits and updates
• Staff training on data protection protocols

Your Rights

• Access your personal data we hold
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of non-essential communications
• Data portability where technically feasible

Data Retention

We retain your data only as long as necessary to provide our services or as required by law. Academic records may be retained longer for institutional purposes.